Help Centre
Solar
Solar charging modes, grid supplementing and home battery considerations.
What is solar charging?Solar charging allows your electric vehicle to use energy generated by your home solar panels, helping you make better use of your own renewable electricity before exporting it back to the grid.ReadHow can I charge my vehicle using excess solar power during the day?If your Andersen charger supports solar charging and you have an Andersen CT clamp fitted, your charger can use excess solar energy from your property to charge your vehicle during the day.ReadHow do I control the amount of solar and grid energy used to charge my vehicle?You can control the balance between solar energy and grid energy in the Andersen app through the Power Source settings.ReadWhat is the difference between basic and advanced solar?Both Basic Solar and Advanced Solar use an external CT clamp to monitor energy flow, but the difference comes from where the clamp is installed and what energy it measures.ReadWhat is "supplement with grid power"?Supplement with Grid Power allows your charger to use electricity from the grid alongside available solar energy, helping maintain a chosen charge rate when solar generation changes.ReadHow do I enable "supplement with grid power"?You can enable Supplement with Grid Power in the Andersen app through the Power Source settings.ReadCan I use battery storage with my Andersen charger?Yes, but your Andersen charger cannot detect whether the electricity is coming from your solar panels, home battery or the grid. Because of this, your home battery settings may affect how your EV charges. Please make...Read