We need you to complete a short virtual survey, so our team and electricians can fully understand your property's layout and electrical setup before we arrive. This ensures your installation goes smoothly, safely,...
We need you to complete a short virtual survey, so our team and electricians can fully understand your property's layout and electrical setup before we arrive. This ensures your installation goes smoothly, safely, and without any unexpected technical delays on the day.
If you have purchased a Standard Installation, you can easily complete this through the Andersen app.
What the survey helps us determine:
The best setup: Where you want the charger installed and where your vehicle will usually be parked.
The installation route: The likely cable path from your electricity supply to the charger.
Safety & compatibility: Key electrical information about your property.
What you will need to provide:
The app will guide you to take a few quick photos or videos of:
Your electricity meter and meter box.
Your incoming supply and main fuse/cut-out.
Your consumer unit or fuse board.
Your proposed charger location and the route leading to it.
The area where your vehicle will be parked while charging.
