A survey is an important step in the installation process. It helps our team understand your property, electrical supply, preferred charger location and any work required before your Andersen charge point is installed.
- If you choose Andersen to install your charge point, a survey must be completed before installation.
- The survey can be completed virtually or in person, depending on the service you have purchased.
- A virtual survey is completed through the Andersen app and usually takes around 10-20 minutes.
- A physical site survey is carried out at your property by one of our electricians.
- A physical site survey can take up to 1 hour, depending on the size and layout of the property.
- The survey helps us identify whether your installation is standard or whether any additional work may be required.