DNOs are the companies responsible for the physical electricity network in the UK. They own and maintain the underground cables, overhead power lines, and substations that deliver electricity from the national grid into homes and businesses. Your DNO maintains the physical wires and infrastructure. You cannot choose your DNO; they are determined by where you live.
- Every installation requires approval from your Distribution Network Operator (DNO).
- Andersen will submit the DNO application on your behalf.
- You may receive an email from the DNO confirming that an application has been made for your property.
- This is a normal part of the process and does not usually require any action from you.
- For most people, this process does not affect the installation time.