Your incoming supply is the point where the electricity supply enters your property. It is usually located near your electricity meter and main fuse or cut-out.

  • Your incoming supply is often found inside or near your meter box.
  • It may be in an external meter box, internal cupboard, garage, utility area or another service location.
  • Andersen will ask for photos showing your main fuse, meter, isolator if present, and the surrounding area.
  • These photos help our installation team understand your property's electrical setup.
  • If you are unsure what to photograph, try to include the full area around your electricity meter and main fuse.
  • If you need help identifying your incoming supply, please contact the Survey team.