Tap Electric may be used by some EV drivers to manage smart charging, tariff optimisation or charging schedules.
Tap Electric may be used by some EV drivers to manage smart charging, tariff optimisation or charging schedules.
- Compatibility may depend on your Andersen charger model.
- It may also depend on your vehicle, energy supplier and tariff.
- Setup steps may vary depending on whether Tap Electric connects to the charger, the vehicle or another account.
- Before using Tap Electric with your Andersen charger, check compatibility with Andersen support.
- Andersen can confirm the correct setup process and whether Tap Electric is currently supported.
What is Tap Electric?
Tap Electric is a leading e-mobility platform that provides smart software solutions for EV charging. By partnering with Andersen, Tap Electric serves as the official software backend for monetisation, smart grid optimisation, and advanced user management on your charger.
Do I have to use Tap Electric with my Andersen charger?
No. If you just want to plug in and charge your car at home using your standard household electricity, you can use your standard Andersen app. However, if you want to rent out your charger to neighbours/the public, track business mileage for reimbursement, or use advanced multi-user features, you can use Tap Electric.
Which Andersen models are compatible with Tap Electric?
Tap Electric integration is available for the Andersen Quartz, Quartz Vision, Andersen A3, and the Andersen A2 (7kW Refresh model).
Can I make money from my Andersen charger using Tap Electric?
Yes! This is one of the biggest benefits of the partnership. If you live near a venue, have an Airbnb, own a small business, or just want to let neighbours use your charger, you can open it up to the public via the Tap Electric app.
How do I set the price for people using my charger?
Through the Tap Electric platform, you have complete control over your tariffs. You can set:
- A flat rate per kilowatt-hour.
- A connection fee.
- A time-based fee (e.g., to discourage people from staying parked after their car is fully charged).
How do I get paid, and are there any fees?
When a driver uses your Andersen charger, they pay securely through the Tap Electric app. Tap Electric handles the billing automatically and deposits your earnings directly into your bank account every month.
Note: Tap Electric's management software is completely free for you as a host. They make their money by charging a small transaction fee to the driver at the point of charging.
How do people find my charger?
Once you activate public charging in the Tap Electric app, your Andersen charger will appear on the Tap Electric map (and partner roaming maps), allowing EV drivers in the area to locate it, navigate to it, and start a session.
How do I connect my Andersen charger to Tap Electric?
Your Andersen charger comes equipped with a unique QR code sticker.
- Download the Tap Electric app from the App Store or Google Play.
- Create a host account.
- Scan the QR code on your Andersen charger and follow the on-screen prompts to register it to your account.
Can I still use my charger for my own car without paying?
Absolutely. You can set up "Access Control" in the Tap Electric app. This allows you to whitelist your own vehicle (and those of your family or employees) so you can charge for free, while charging a tariff to external visitors.
What is "Split Billing" for company cars?
If you drive a company vehicle or manage a fleet, Tap Electric allows you to track exactly how much energy is used to charge the work vehicle at home. The system can then automatically generate reports or handle the reimbursement process with your employer, separating your personal driving costs from your business expenses.
