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App Enquiries

How do I set up scheduled charging?

You can create custom charging schedules in the Andersen app to control exactly when your vehicle draws power (ideal for taking advantage of cheaper off-peak energy tariffs).

You can create custom charging schedules in the Andersen app to control exactly when your vehicle draws power (ideal for taking advantage of cheaper off-peak energy tariffs).

How to create a new schedule:

  • Open the Andersen app and tap the Schedules tab (marked by a clock icon).
  • Select Add Schedule and give your schedule a name.
  • Set your preferred Start and Finish times.
  • Choose which days the schedule should run (All Days, Weekends, Weekdays, or specific days).
  • Tap Create to save.

Managing your schedules:

All of your created schedules will appear on the main Schedules page. From here, you can toggle each schedule on or off as you wish.

Important Reminders:

  • Plug in ahead of time: Ensure your vehicle is plugged in, unlocked and your charger is online before your scheduled slot begins.
  • Avoid schedule conflicts: Make sure you do not have conflicting charging schedules set up in your vehicle's own infotainment system/app. Having schedules active on both the car and the charger can prevent your vehicle from charging properly.

Here is a helpful video

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