Smart tariff setup is usually completed through your energy provider, using their own app.
- Start by checking that your Andersen charger, vehicle and chosen tariff are compatible.
- Your energy provider will usually guide you through the setup process.
- In many cases, this is done through your energy provider's app.
- Depending on compatibility, your provider may connect to either your Andersen charger or your vehicle.
- During setup, make sure you do not have any existing schedules active on your charger or vehicle.
- Having multiple schedules active at the same time may prevent your vehicle from charging correctly.
- Once connected, your smart tariff provider will manage charging according to their tariff rules and available low-cost charging windows.