Your Andersen uses status lights to indicate the current state of your unit. Below is the list of all the statuses:
| Lights | Status | Description | |
|---|---|---|---|
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All lights flash | Booting up | Once starting, the charger will run a self-test for 30-60 seconds before initialising. Please allow the charger a minute to boot up before using it. |
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Green light flashing every 8 seconds. | Wifi disconnected | The charger has lost connection to your WiFi. |
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Solid green | Stand by | Your charger is connected to WiFi and ready to use. |
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Solid green and solid amber | Connected | Your charger is connected to your vehicle. |
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Solid amber | Charging | Your vehicle is charging. |
 |
Solid green and solid red | Disabled | Your charger is disabled and will be unable to provide a charge until it is enabled. If you’re disconnected from the cloud, the charger will enable itself after 5 minutes |
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Solid green with flashing red | Error with vehicle | There’s a problem with the vehicle and charging cannot start. |
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Solid red | Error with supply | There is an electrical fault that is preventing the charger from functioning. |
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Flashing red | RCM Error | A fault with the current has been detected. It could be from the supply or the car. To reset the RCM, please press the set up button twice in a row. |